DCCTools Knowledgebase KB (wiTECH)

ISSUE SUMMARY: wiTECH VCI Pod Bluetooth SmartCable Overview DESC RIPTION: Several wiTECH VCI Pods will be shipped with a Bluetooth SmartCable. New Chrysler dealerships will support vehicles with the (CG) wiTECH...

DESCRIPTION Due to some reasons, wiTECH Application may not notify the user of application updates. To troubleshoot this issue further, please follow the steps described below: 1. Close the wiTECH...

Normal 0 false false false EN-US X-NONE X-NONE ...

DESCRIPTION Users with currently registered devices may receive the Registration Required/Warning pop-up message as depicted in the screenshots below despite their device is registered: Normal 0 false ...

Some users may receive this message because their Internet Explorer Certificates may be out of date. RESOLUTION: Copy and paste the link below into your browser and save the file to your desktop. ...

DESCRIPTION During “Restore BCM Proxi Configuration” procedure, user will see the following message after the proxi configuration has been successfully programmed in the BCM: When the user clicks on “Close” button on this message...

DESCRIPTION During “Restore Vehicle Configuration” procedure, user will see the following message after the vehicle configuration programmed successfully: When the user clicks on “Close” button on this message window, the wiTECH...

The wiTECH Diagnostic Application version 14.03 will be released on or after March 15th, 2014. It is very important for all users to keep their wiTECH Diagnostic Application up-to-date with the latest software version to take full...

Release Notes for the wiTECH Diagnostic Application version 14.03

DESCRIPTION Very rarely, users may see the “Registration Required” window pop-up with the message “An internal registration error has occurred (error 10.32). Please see the knowledge base for more information” as shown in the screenshot...

wiTECH Diagnostic Application Software Download We have changed the way we distribute wiTECH Diagnostic Application Software. The instructions to download and update the wiTECH Software will vary as follows: Installing wiTECH Diagnostic...

For new or replacement VCI Pods, please follow the steps below for wireless configuration: Connect VCI pod to PC via USB cable. Open web browser. In web browser address bar enter “172.22.22.22” (VCI Pod USB...

DESCRIPTION: When users select a device in the Connection Wizard they may see the error message, “wiTECH Application was unable to connect to the device at IP Address xxx.xxx.xxx.xxx…” as shown in the screenshot below: ...

DESCRIPTION Setting/confirming that the Date and Time are correct on the VCI Pod is an important for keeping your device working properly. Both the VCI pod and microPOD II have a web configuration page that users can access to view...

DESCRIPTION For your convenience, Chrysler has initiated a new self-serve process for configuring the wireless for your VCI Pod & microPod II. PROCEDURE NOTE: If this is a replacement device, please use the instructions and...

DESCRIPTION We are seeing an increase of issues being reported stating “VCI Pods booting up with all lights blinking”. This can be caused by removing the device from its power source during the latest wiTECH VCI POD OS update process. ...

SUMMARY The Ram ProMaster is equipped with a service maintenance light (wrench light) in the EVIC. This light is different from the oil maintenance light, and is used to notify customers they have reached a given mileage that calls...

SUMMARY The only supported VCI device on the Ram ProMaster (VF) is the microPod II. This is because of the unique electrical architecture of the ProMaster. If the wrong device is used, wiTECH will display an Invalid Device/Cable...

Summary: Key programming on the FIAT 500L (BF) requires a 5-digit key code unique to the vehicle VIN. The 5-digit key code can only be obtained from DealerCONNECT by authorized...

Laptop configuration can be as simple as a scan of available wireless networks and connecting to it. It may also require a manually created profile for a secure, non-broadcasting wireless network. You will need two things to complete these...

Establishing Communications Between the CG wiTECH Diagnostic Application and the (Purple) Bluetooth Smart Cable

wiTECH Application does not prompt for update and user sees “There are no application updates available this time” when checking for updates

Diagnostic Tool Registration for wiTECH

wiTECH Diagnostic Application prevents/warns the user that the Device is not registered despite it is registered

Registration Required Message: “The registration server could not be reached”

wiTECH Diagnostic Application does not restart automatically after the “Close” button is pressed during “Restore BCM Proxi Configuration” procedure

wiTECH Diagnostic Application does not restart automatically after the “Close” button is pressed during “Restore Vehicle Configuration” procedure

Coming Soon!! wiTECH Diagnostic Application version 14.03

Release Notes for the wiTECH Diagnostic Application version 14.03

wiTECH 14.03 - Registration Required – “An Internal Registration error has occurred (error 10.32)..”

wiTECH Diagnostic Application Software Download

How to configure wireless settings on the VCI Pod

wiTECH Device Connection Error: "wiTECH Application was unable to connect to the device at IP Address xxx.xxx.xxx.xxx"

How to set/confirm the Date and Time on the VCI Pod/microPOD II

VCI Pod & microPod Configuration

WARNING!! DO NOT PULL POWER During the VCI Pod OS Update Process

Ram ProMaster (VF) – Maintenance Light (Wrench Light) in EVIC

Ram ProMaster (VF) – microPod II Only

FIAT 500L (BF) - Programming a Key

Basic Wireless Networking: Laptop Configuration for Windows 7